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List: bitpim-devel
Subject: Re: [BitPim-devel] Exception in BitPim 1.0.6 and 1.0.7.20081215
From: MBR <mbr () arlsoft ! com>
Date: 2009-02-08 20:50:01
Message-ID: 498F4579.3080402 () arlsoft ! com
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About a week ago I submitted stack traces of a crash in BitPim. Since
then, there's been no indication that anyone's received what I sent.
I do understand that everyone here is a volunteer. And I most certainly
don't want to replicate the behavior of the sort of people described at
http://www.bitpim.org/help "No support on bitpim-user", where it
describes the offensive behavior of the people who became the reason
nobody's willing to even try to help with serial port issues any more.
Nevertheless, having submitted stack traces and received no
acknowledgement that anyone got them has the feeling of sending them
into a black hole. I'd be satisfied, even if the response was something
like, "We got your bug report, but we don't have anyone available to
look at it, and we have no idea whether or when we ever will." Of
course, I'd be even happier if someone familiar with the code were
actually available to look at the crash.
Mark Rosenthal
MBR wrote:
> I just encountered an exception when trying to fetch the phonebook
> from an LG VX-5400 using BitPim 1.0.6. I installed BitPim
> 1.0.7.20081215 over the previous version and again encountered the
> same exception. I've compared the stack traces and they seem to be
> identical except for the hex addresses of the objects.
>
> I suspect the following information is unlikely to be relevant, but
> I'm including it just in case:
>
> OS: Windows XP Pro, Service Pack 2
> Connection via Bluetooth
>
> I'm not set up to debug BitPim at the moment, and I haven't yet
> learned Python. But if there are specific tests you want me to run
> with this phone, just send me instructions and I'll be happy to do
> what I can.
>
> Mark Rosenthal
> mbr@arlsoft.com <mailto:mbr@arlsoft.com>
>
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About a week ago I submitted stack traces of a crash in BitPim. Since
then, there's been no indication that anyone's received what I sent.<br>
<br>
I do understand that everyone here is a volunteer. And I most
certainly don't want to replicate the behavior of the sort of people
described at <a href="http://www.bitpim.org/help">http://www.bitpim.org/help</a>
"No support on bitpim-user", where it describes the offensive behavior
of the people who became the reason nobody's willing to even try to
help with serial port issues any more.<br>
<br>
Nevertheless, having submitted stack traces and received no
acknowledgement that anyone got them has the feeling of sending them
into a black hole. I'd be satisfied, even if the response was
something like, "We got your bug report, but we don't have anyone
available to look at it, and we have no idea whether or when we ever
will." Of course, I'd be even happier if someone familiar with the
code were actually available to look at the crash.<br>
<blockquote>Mark Rosenthal<br>
</blockquote>
MBR wrote:
<blockquote cite="mid:49879BB1.60709@arlsoft.com" type="cite"><font
face="Times New Roman, Times, serif">I just encountered an
exception when trying to fetch the phonebook from an LG VX-5400 using
BitPim 1.0.6. I installed BitPim 1.0.7.20081215 over the previous
version and again encountered the same exception. I've compared the
stack traces and they seem to be identical except for the hex addresses
of the objects.<br>
<br>
I suspect the following information is unlikely to be relevant, but I'm
including it just in case:<br>
</font>
<blockquote><font face="Times New Roman, Times, serif">OS: Windows XP
Pro, Service Pack 2</font><br>
<font face="Times New Roman, Times, serif">Connection via Bluetooth</font><br>
</blockquote>
<font face="Times New Roman, Times, serif">I'm not set up to debug
BitPim at the moment, and I haven't yet learned Python. But if there
are specific tests you want me to run with this phone, just send me
instructions and I'll be happy to do what I can.<br>
</font>
<blockquote><font face="Times New Roman, Times, serif">Mark Rosenthal</font><br>
<font face="Times New Roman, Times, serif"><a moz-do-not-send="true"
href="mailto:mbr@arlsoft.com">mbr@arlsoft.com</a></font></blockquote>
</blockquote>
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