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List: bacula-users
Subject: Re: [Bacula-users] Fatal error: Authorization key rejected by Storage daemon.
From: "Kevin B. Zimmerman" <kevin.zimmerman () kitware ! com>
Date: 2013-09-24 14:33:13
Message-ID: 5241A2A9.5080709 () kitware ! com
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Hi Ana -
Thanks for your reply.
What we discovered was the implementation of rp_filter in Ubuntu 12.04
prevented packets from flowing like we expected. While this behavior is
good in general, it stopped traffic from going through where we wanted
it. Once that was disabled, things started working.
More info if anyone is interested:
https://wiki.ubuntu.com/ImprovedNetworking/KernelSecuritySettings
Next step is to review our Bacula and network setups to see if that's
the way we want to continue to go.
Thanks again for the suggestions.
Kevin B. Zimmerman
On 09/22/2013 02:56 PM, Ana Emília M. Arruda wrote:
> Hi Kevin,
>
> Yes, that´s the way bacula works. It "ties" volumes to devices. But
> you´re having this behaviour because of your configuration. Maybe you
> should take a look at vchanger. There is a very good discussion about
> vchanger and bacula disk-changer:
> http://www.mail-archive.com/bacula-users@lists.sourceforge.net/msg55896.html
>
> Best regards,
> Ana
>
>
> On Sat, Sep 21, 2013 at 7:13 PM, Kevin B. Zimmerman
> <kevin.zimmerman@kitware.com <mailto:kevin.zimmerman@kitware.com>> wrote:
>
> Hi Ana -
>
> Thanks for responding.
>
> I currently have no issues communicating between the public-fd
> client and the storage daemon at 192.168.120.35. I'm able to
> connect between both addresses on ports 9102 and 9103.
>
> As far as the JobID, I pass the specific job to the console during
> the restore. What I'm confused about is why a disk volume ties
> itself to one specific storage resource when there are numerous
> clients from different VLANs. Ultimately, I don't really care
> where it looks to get it's data from, but it was something that
> didn't make sense to me.
>
> Did I answer your questions? Any other thoughts?
>
> Thanks,
>
> Kevin B. Zimmerman
>
> On 09/20/2013 01:31 PM, Ana Emília M. Arruda wrote:
> > Hi Kevin,
> >
> > Just trying to understand... The error bellow:
> >
> > Restore-public-Disk.2013-09-20_12.43.48_32 is waiting
> > for Client to connect to Storage daemon
> > ...
> > 20-Sep 12:19 public-fd JobId 19084: Fatal error: Authorization
> > key rejected by Storage daemon.
> > Please
> > seehttp://www.bacula.org/rel-manual/faq.html#AuthorizationErrors
> > <http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors> for
> > help.
> > 20-Sep 12:19 public-fd JobId 19084: Fatal error: Failed to
> > authenticate Storage daemon.
> >
> > It means that your client "public-fd" have problems to connect to
> > storage daemon. In the case, for the restore job, bacula is
> > asking for:
> >
> > Storage {
> > Name = File_20
> > Address = 192.168.120.35
> > ...
> > }
> >
> > So, probably, public-fd has network problems in communicating
> > with 192.168.120.35...
> >
> > Are you using the correct JobId for the restore? When you say
> > that it should ask for File_5 storage, maybe you are
> > misunderstanding the JobId information for the restore you want.
> >
> > Best regards,
> > Ana
> >
> >
> >
> >
> >
> > On Fri, Sep 20, 2013 at 2:09 PM, Kevin B. Zimmerman
> > <kevin.zimmerman@kitware.com
> > <mailto:kevin.zimmerman@kitware.com>> wrote:
> >
> > Greetings -
> >
> > I'm running Bacula 5.2.5 on an Ubuntu 12.04.3 server, with
> > about 61TB of
> > disk storage and an attached Dell PVTL2000 tape library.
> > Backups are
> > working great, but restores are presenting a problem.
> >
> > Here's my dilemma:
> >
> > When attempting to restore a file, I get this status for
> > about 10 minutes:
> >
> > JobId Level Name Status
> > ======================================================================
> > 19085 Restore-public-Disk.2013-09-20_12.43.48_32 is waiting
> > for Client to connect to Storage daemon
> >
> > and then this error:
> >
> > 20-Sep 12:09 khq-backups2-dir JobId 19084: Start Restore Job
> > Restore-public-Disk.2013-09-20_12.09.20_02
> > 20-Sep 12:09 khq-backups2-dir JobId 19084: Using Device
> > "DiskStorage"
> > 20-Sep 12:19 public-fd JobId 19084: Fatal error:
> > Authorization key rejected by Storage daemon.
> > Please
> > seehttp://www.bacula.org/rel-manual/faq.html#AuthorizationErrors
> > <http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors>
> > for help.
> > 20-Sep 12:19 public-fd JobId 19084: Fatal error: Failed to
> > authenticate Storage daemon.
> > 20-Sep 12:19 khq-backups2-dir JobId 19084: Fatal error:
> > Socket error on Storage command: ERR=No data available
> > 20-Sep 12:19 khq-backups2-dir JobId 19084: Error: Bacula
> > khq-backups2-dir 5.2.5 (26Jan12):
> > Build OS: x86_64-pc-linux-gnu ubuntu 12.04
> > JobId: 19084
> > Job: Restore-public-Disk.2013-09-20_12.09.20_02
> > Restore Client: public-fd
> > Start time: 20-Sep-2013 12:09:22
> > End time: 20-Sep-2013 12:19:33
> > Files Expected: 1
> > Files Restored: 0
> > Bytes Restored: 0
> > Rate: 0.0 KB/s
> > FD Errors: 1
> > FD termination status:
> > SD termination status: Waiting on FD
> > Termination: *** Restore Error ***
> >
> > 20-Sep 12:19 khq-backups2-dir JobId 19084: Error: Bacula
> > khq-backups2-dir 5.2.5 (26Jan12):
> > Build OS: x86_64-pc-linux-gnu ubuntu 12.04
> > JobId: 19084
> > Job: Restore-public-Disk.2013-09-20_12.09.20_02
> > Restore Client: public-fd
> > Start time: 20-Sep-2013 12:09:22
> > End time: 20-Sep-2013 12:19:33
> > Files Expected: 1
> > Files Restored: 0
> > Bytes Restored: 0
> > Rate: 0.0 KB/s
> > FD Errors: 2
> > FD termination status:
> > SD termination status: Waiting on FD
> > Termination: *** Restore Error ***
> >
> > So I went to check out
> > http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors as
> > suggested by the error, but it doesn't exist. I looked at
> > http://www.bacula.org/5.2.x-manuals/en/problems/problems/Bacula_Frequently_Asked_Que.html#SECTION00260000000000000000
> > presuming it to be the same, but it didn't help.
> >
> > I'm not sure why it fails on auth. It uses the same password
> > to run
> > backups, and those work fine.
> > I tested connectivity between the two systems, and both are
> > able to talk
> > to each other (port 9102 on client, ports 9102 & 9103 on each
> > of the
> > server's many IPs).
> > Max Concurrent Jobs are set to 7 in all configs, and no other
> > jobs are
> > running.
> >
> > One thing I noticed was that after selecting the file(s) to
> > restore, I
> > get this:
> >
> > The job will require the following
> > Volume(s) Storage(s) SD Device(s)
> > ===========================================================================
> >
> > DiskPool0197 File_20 DiskStorage
> >
> > This particular client uses File_5, which may be part of the
> > problem,
> > though I don't understand why. That volume (DiskPool0197)
> > has backups
> > from many different clients, from many different VLANs.
> >
> > Some relevant info:
> >
> > In trying to reduce network overhead, the backup server has
> > been added
> > to each of the VLANs where the Bacula clients reside,
> > resulting in
> > numerous file and tape storage definitions. Here's a subset
> > of the file
> > definitions:
> >
> > Storage {
> > Name = File_5
> > Address = 192.168.115.35
> > SDPort = 9103
> > Password = "<redacted>"
> > Device = DiskStorage
> > Media Type = File
> > Maximum Concurrent Jobs = 7
> > }
> >
> > Storage {
> > Name = File_20
> > Address = 192.168.120.35 # N.B. Use a fully qualified
> > name here
> > SDPort = 9103
> > Password = "<redacted>"
> > Device = DiskStorage
> > Media Type = File
> > Maximum Concurrent Jobs = 7
> > }
> >
> > The problem has not been limited to a specific VLAN.
> > I've tried changing all of the Storage definitions to use the
> > same IP
> > wondering if Bacula was confused about which IP to send
> > traffic out, to
> > no avail.
> > I've tried turning on debugging, but got no output.
> >
> > No idea what I'm missing here. What other info did I fail to
> > provide?
> > Any thoughts on what's going on?
> >
> > Thanks,
> >
> > --
> > Kevin B. Zimmerman
> >
> >
> >
> > ------------------------------------------------------------------------------
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> > Bacula-users@lists.sourceforge.net
> > <mailto:Bacula-users@lists.sourceforge.net>
> > https://lists.sourceforge.net/lists/listinfo/bacula-users
> >
> >
>
>
>
>
> ------------------------------------------------------------------------------
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<div class="moz-cite-prefix">Hi Ana -<br>
<br>
Thanks for your reply.<br>
<br>
What we discovered was the implementation of rp_filter in Ubuntu
12.04 prevented packets from flowing like we expected. While this
behavior is good in general, it stopped traffic from going through
where we wanted it. Once that was disabled, things started
working.<br>
<br>
More info if anyone is interested:
<a class="moz-txt-link-freetext" \
href="https://wiki.ubuntu.com/ImprovedNetworking/KernelSecuritySettings">https://wiki.ubuntu.com/ImprovedNetworking/KernelSecuritySettings</a><br>
<br>
Next step is to review our Bacula and network setups to see if
that's the way we want to continue to go.<br>
<br>
Thanks again for the suggestions.<br>
<pre class="moz-signature" cols="72">Kevin B. Zimmerman
</pre>
On 09/22/2013 02:56 PM, Ana Emília M. Arruda wrote:<br>
</div>
<blockquote
cite="mid:CAAh-UZbKEeDcahjTm+WmfvbU_r0Hrq2GY5OG0wih6Q3C_JC-5g@mail.gmail.com"
type="cite">
<div dir="ltr">
<div class="gmail_default" style="font-family:tahoma,sans-serif">Hi
Kevin,</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><br>
</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif">
Yes, that´s the way bacula works. It "ties" volumes to
devices. But you´re having this behaviour because of your
configuration. Maybe you should take a look at vchanger. There
is a very good discussion about vchanger and bacula
disk-changer: <a moz-do-not-send="true"
href="http://www.mail-archive.com/bacula-users@lists.sourceforge.net/msg55896.html"
style="font-family:arial">http://www.mail-archive.com/bacula-users@lists.sourceforge.net/msg55896.html</a></div>
<div class="gmail_default" style="font-family:tahoma,sans-serif"><br>
</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif">Best
regards,</div>
<div class="gmail_default" style="font-family:tahoma,sans-serif">
Ana</div>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">On Sat, Sep 21, 2013 at 7:13 PM, Kevin
B. Zimmerman <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:kevin.zimmerman@kitware.com" \
target="_blank">kevin.zimmerman@kitware.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Hi Ana -<br>
<br>
Thanks for responding.<br>
<br>
I currently have no issues communicating between the
public-fd client and the storage daemon at
192.168.120.35. I'm able to connect between both
addresses on ports 9102 and 9103.<br>
<br>
As far as the JobID, I pass the specific job to the
console during the restore. What I'm confused about is
why a disk volume ties itself to one specific storage
resource when there are numerous clients from different
VLANs. Ultimately, I don't really care where it looks
to get it's data from, but it was something that didn't
make sense to me.<br>
<br>
Did I answer your questions? Any other thoughts?<br>
<br>
Thanks,<br>
<pre cols="72">Kevin B. Zimmerman
</pre>
<div>
<div class="h5"> On 09/20/2013 01:31 PM, Ana Emília M.
Arruda wrote:<br>
</div>
</div>
</div>
<blockquote type="cite">
<div>
<div class="h5">
<div dir="ltr">
<div class="gmail_default"
style="font-family:tahoma,sans-serif">Hi Kevin,</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><br>
</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"> Just
trying to understand... The error bellow:</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><br>
</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
\
style="font-family:arial,sans-serif;font-size:13px">Restore-public-Disk.2013-09-</span><span
style="font-family:arial,sans-serif;font-size:13px">20_12.43.48_32 is
waiting</span><br
style="font-family:arial,sans-serif;font-size:13px">
<span
style="font-family:arial,sans-serif;font-size:13px">for
Client to connect to Storage daemon</span><br>
</div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
\
style="font-family:arial,sans-serif;font-size:13px">...</span></div> <div \
class="gmail_default" style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px">20-Sep
12:19 public-fd JobId 19084: Fatal error:
Authorization key rejected by Storage daemon.</span><br
style="font-family:arial,sans-serif;font-size:13px">
<span
style="font-family:arial,sans-serif;font-size:13px">Please
seehttp://</span><a moz-do-not-send="true"
\
href="http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors" \
style="font-family:arial,sans-serif;font-size:13px" \
target="_blank">www.bacula.org/rel-manual/faq.html#AuthorizationErrors</a><span \
style="font-family:arial,sans-serif;font-size:13px"> for help.</span><br \
style="font-family:arial,sans-serif;font-size:13px"> <span
style="font-family:arial,sans-serif;font-size:13px">20-Sep
12:19 public-fd JobId 19084: Fatal error:
Failed to authenticate Storage daemon.</span><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px">It
means that your client "public-fd" have
problems to connect to storage daemon. In the
case, for the restore job, bacula is asking
for:</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px">Storage
{</span><br
style="font-family:arial,sans-serif;font-size:13px">
<span
style="font-family:arial,sans-serif;font-size:13px">
Name = File_20</span><br
style="font-family:arial,sans-serif;font-size:13px">
<span
style="font-family:arial,sans-serif;font-size:13px">
Address = 192.168.120.35 </span><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
\
style="font-family:arial,sans-serif;font-size:13px">...</span></div> <div \
class="gmail_default" style="font-family:tahoma,sans-serif"><span
\
style="font-family:arial,sans-serif;font-size:13px">}</span></div> <div \
class="gmail_default" style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px">So,
probably, public-fd has network problems in
communicating with 192.168.120.35...</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
<div class="gmail_default"><font face="arial,
sans-serif">Are you using the correct JobId
for the restore? When you say that it should
ask for File_5 storage, maybe you are
misunderstanding the JobId information for the
restore you want.</font></div>
<div class="gmail_default"><font face="arial,
sans-serif"><br>
</font></div>
<div class="gmail_default"><font face="arial,
sans-serif">Best regards,</font></div>
<div class="gmail_default"><font face="arial,
sans-serif">Ana</font></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
<div class="gmail_default"
style="font-family:tahoma,sans-serif"><span
style="font-family:arial,sans-serif;font-size:13px"><br>
</span></div>
</div>
</div>
</div>
<div class="gmail_extra"><br>
<br>
<div class="gmail_quote">
<div>
<div class="h5">On Fri, Sep 20, 2013 at 2:09 PM,
Kevin B. Zimmerman <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:kevin.zimmerman@kitware.com"
\
target="_blank">kevin.zimmerman@kitware.com</a>></span> wrote:<br>
</div>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div>
<div class="h5">Greetings -<br>
<br>
I'm running Bacula 5.2.5 on an Ubuntu 12.04.3
server, with about 61TB of<br>
disk storage and an attached Dell PVTL2000
tape library. Backups are<br>
working great, but restores are presenting a
problem.<br>
<br>
Here's my dilemma:<br>
<br>
When attempting to restore a file, I get this
status for about 10 minutes:<br>
<br>
JobId Level Name \
Status<br>
======================================================================<br>
19085
Restore-public-Disk.2013-09-20_12.43.48_32 is
waiting<br>
for Client to connect to Storage daemon<br>
<br>
and then this error:<br>
<br>
20-Sep 12:09 khq-backups2-dir JobId 19084:
Start Restore Job
Restore-public-Disk.2013-09-20_12.09.20_02<br>
20-Sep 12:09 khq-backups2-dir JobId 19084:
Using Device "DiskStorage"<br>
20-Sep 12:19 public-fd JobId 19084: Fatal
error: Authorization key rejected by Storage
daemon.<br>
Please seehttp://<a moz-do-not-send="true"
\
href="http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors"
\
target="_blank">www.bacula.org/rel-manual/faq.html#AuthorizationErrors</a> for \
help.<br> 20-Sep 12:19 public-fd JobId 19084: Fatal
error: Failed to authenticate Storage daemon.<br>
20-Sep 12:19 khq-backups2-dir JobId 19084:
Fatal error: Socket error on Storage command:
ERR=No data available<br>
20-Sep 12:19 khq-backups2-dir JobId 19084:
Error: Bacula khq-backups2-dir 5.2.5
(26Jan12):<br>
Build OS: \
x86_64-pc-linux-gnu ubuntu 12.04<br>
JobId: \
19084<br>
Job: \
Restore-public-Disk.2013-09-20_12.09.20_02<br>
Restore Client: \
public-fd<br>
Start time: \
20-Sep-2013 12:09:22<br>
End time: \
20-Sep-2013 12:19:33<br>
Files Expected: \
1<br>
Files Restored: \
0<br>
Bytes Restored: \
0<br>
Rate: \
0.0 KB/s<br>
FD Errors: \
1<br> FD termination status:<br>
SD termination status: Waiting on FD<br>
Termination: \
*** Restore Error
***<br>
<br>
20-Sep 12:19 khq-backups2-dir JobId 19084:
Error: Bacula khq-backups2-dir 5.2.5
(26Jan12):<br>
Build OS: \
x86_64-pc-linux-gnu ubuntu 12.04<br>
JobId: \
19084<br>
Job: \
Restore-public-Disk.2013-09-20_12.09.20_02<br>
Restore Client: \
public-fd<br>
Start time: \
20-Sep-2013 12:09:22<br>
End time: \
20-Sep-2013 12:19:33<br>
Files Expected: \
1<br>
Files Restored: \
0<br>
Bytes Restored: \
0<br>
Rate: \
0.0 KB/s<br>
FD Errors: \
2<br> FD termination status:<br>
SD termination status: Waiting on FD<br>
Termination: \
*** Restore Error
***<br>
<br>
So I went to check out<br>
<a moz-do-not-send="true"
\
href="http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors"
\
target="_blank">http://www.bacula.org/rel-manual/faq.html#AuthorizationErrors</a> \
as<br> suggested by the error, but it doesn't exist.
I looked at<br>
<a moz-do-not-send="true"
href="http://www.bacula.org/5.2.x-manuals/en/problems/problems/Bacula_Frequently_Asked_Que.html#SECTION00260000000000000000"
target="_blank">http://www.bacula.org/5.2.x-manuals/en/problems/problems/Bacula_Frequently_Asked_Que.html#SECTION00260000000000000000</a><br>
presuming it to be the same, but it didn't
help.<br>
<br>
I'm not sure why it fails on auth. It uses
the same password to run<br>
backups, and those work fine.<br>
I tested connectivity between the two systems,
and both are able to talk<br>
to each other (port 9102 on client, ports 9102
& 9103 on each of the<br>
server's many IPs).<br>
Max Concurrent Jobs are set to 7 in all
configs, and no other jobs are<br>
running.<br>
<br>
One thing I noticed was that after selecting
the file(s) to restore, I<br>
get this:<br>
<br>
The job will require the following<br>
Volume(s) \
Storage(s)
SD Device(s)<br>
===========================================================================<br>
<br>
DiskPool0197 \
File_20
DiskStorage<br>
<br>
This particular client uses File_5, which may
be part of the problem,<br>
though I don't understand why. That volume
(DiskPool0197) has backups<br>
from many different clients, from many
different VLANs.<br>
<br>
Some relevant info:<br>
<br>
In trying to reduce network overhead, the
backup server has been added<br>
to each of the VLANs where the Bacula clients
reside, resulting in<br>
numerous file and tape storage definitions.
Here's a subset of the file<br>
definitions:<br>
<br>
Storage {<br>
Name = File_5<br>
Address = 192.168.115.35<br>
SDPort = 9103<br>
Password = "<redacted>"<br>
Device = DiskStorage<br>
Media Type = File<br>
Maximum Concurrent Jobs = 7<br>
}<br>
<br>
Storage {<br>
Name = File_20<br>
Address = 192.168.120.35 # \
N.B. Use a fully qualified name here<br>
SDPort = 9103<br>
Password = "<redacted>"<br>
Device = DiskStorage<br>
Media Type = File<br>
Maximum Concurrent Jobs = 7<br>
}<br>
<br>
The problem has not been limited to a specific
VLAN.<br>
I've tried changing all of the Storage
definitions to use the same IP<br>
wondering if Bacula was confused about which
IP to send traffic out, to<br>
no avail.<br>
I've tried turning on debugging, but got no
output.<br>
<br>
No idea what I'm missing here. What other info
did I fail to provide?<br>
Any thoughts on what's going on?<br>
<br>
Thanks,<br>
<br>
--<br>
Kevin B. Zimmerman<br>
<br>
<br>
<br>
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