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List:       adsm-l
Subject:    Re: Tape Drive SN issue
From:       "Huebner,Andy,FORT WORTH,IT" <Andy.Huebner () ALCONLABS ! COM>
Date:       2009-03-30 16:18:15
Message-ID: D1276177FBF89740B636640FB09EC79149053C6F43 () USFTW4121 ! alconnet ! com
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The error occurs when TSM attempts to mount a tape.  We have had no problems deleting \
and defining these paths, which I should have included in the first message.

Andy Huebner

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of Kelly Lipp
Sent: Monday, March 30, 2009 10:53 AM
To: ADSM-L@VM.MARIST.EDU
Subject: Re: [ADSM-L] Tape Drive SN issue

I assume these message occur when you try to define the path?

Kelly Lipp
CTO
STORServer, Inc.
485-B Elkton Drive
Colorado Springs, CO 80907
719-266-8777 x7105
www.storserver.com


-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of \
                Huebner,Andy,FORT WORTH,IT
Sent: Monday, March 30, 2009 9:50 AM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] Tape Drive SN issue

We have a three drives that generate these messages and we are unable to use the \
drives because the path will not stay on-line.  We have not been able to find a \
solution to this problem.

03/30/2009 04:30:41  ANR8963E Unable to find path to match the serial number
                      defined for drive L1R3DR1 in library IBM3494A . (SESSION:
                      139365)
03/30/2009 04:30:41  ANR8873E The path from source TSMSERVER1 to destination
                      L1R3DR1 (/dev/rmt13) is taken offline. (SESSION: 139365)

These are 3590-E drives; the other 21 do not have this problem.

The 24 drives are in one 3494 library, the library is shared by 2 TSM servers, 1 TSM \
server is the library manager.  There are also 8 AS/400 LPARs that use the library.  \
There have not been any problems reported by the AS/400. The problem started a few \
months ago with no known changes. The AIX error logs do not show any problems, the \
fiber switch also does not show any errors.  IBM has checked the drives and they do \
not show any errors. These drives are on different HBA's and different FC switches, \
both of which have working drives. AIX has been restarted, due to other reasons, and \
that did not fix the problem.  The drives have been reset and power cycled. We are \
running AIX 5.3 & TSM 5.4.2.0.

What have we missed, what could be looked at next?  Does ANR8963E have a hidden \
meaning?


Andy Huebner


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